Cocoa Bakery Wedding Cake FAQ
How far in advance are Cocoa wedding cakes made?Cocoa will need a month’s notice at minimum to prepare a wedding cake. A 25% deposit is due at the time of the order and the remainder is due two weeks prior to the day of the event.There will be an additional deposit on cake pillars and plates, which will be refunded upon their return. We suggest you place your order three to four months in advance to hold the date, especially if you require delivery. May and June are our busiest months.
Who will bake my wedding cake? Pastry Chef Jessica Isaacs will oversee every wedding cake baked at Cocoa, though it will likely be a team who will work on individual cakes, as they are very labor-intensive.
Does Cocoa make wedding custom cakes? Is the Pope Catholic? (Yes, he is.) You dream it up, we’ll do our best to make what you envisioned on your wedding day a reality. Visit our cakes page for some creative ideas.
What are my options for cake filling? You have a great deal of choices for filling, including fresh fruits and a variety of buttercreams. Again, there are a lot of creative options (cannoli, mascarpone, chocolate ganache) so bring your ideas to your consultation.
What are my options for frosting?Two common options are buttercream or fondant. Fondant, a paste made of sugar, corn syrup, water, and gelatin that gives cakes that smooth finished look, is rolled out and then smoothed and shaped over the cake.
How are Cocoa’s wedding cakes priced? Choices you make in a cake’s ingredients will affect the price, so a gold-leaf gilded fondant icing will be priced higher than a simple buttercream frosting. Wedding cakes are priced by the slice. Pricing for cakes start at $4 per serving.
Does Cocoa’s cake include the top tier? Cocoa includes the top tier in the price of its wedding cakes. The top tier is counted as part of the total number of servings.
Do Cocoa’s wedding cakes include the wedding topper? Cocoa does not include toppers in its price.
Does Cocoa deliver its wedding cakes? Cocoa will deliver in the tri-state area and parts of Pennsylvania. The fee primarily depends on the distance traveled. One or two tiered wedding cakes can be picked up. We do not recommend pick-up for wedding cakes larger than 2 tiers, or cakes that require special handling. Wedding cakes that require on-site finishing or special set- ups may require a set-up charge in addition to the delivery charge.
Are there refunds offered with proper notice for wedding cakes? 50% Refund of Deposit amount will be given up to 2 weeks in advance of delivery date. No refund for cakes cancelled within 2 weeks of delivery time. Most cakes may be rescheduled at no charge up to 48 hours in advance.
What about liability? Cocoa Bakery will not be liable for defaults, delays, or changes to your order due to acts of God, acts or demands of any government or government agency, acts of terrorism, strikes, fire, floods,accidents or other unforeseeable cause beyond our control and not due to our fault or gross negligence.